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Payment Policy

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Payment Policy

How payment is taken, what is charged, and what happens if something goes wrong at checkout.


A checkout you can trust

Jazz By Kanika’s checkout is hosted and secured by Shopify. Your payment details are encrypted in transit and handled by the payment provider — they are never stored on our website or seen by our team.

How Payment Works

From authorisation to confirmation

Accepted methods

The payment methods available to you are shown at checkout. If a method you expect is not offered, it is not available for your order value, location or currency at that moment.

Order authorisation

An order is confirmed only once payment has been successfully authorised. If authorisation fails, the order is not placed and no goods are reserved. You are welcome to try again or use a different method.

Transparent pricing

The price shown on the product page is the price you pay. Any applicable shipping charge is displayed at checkout before you confirm. We do not add charges after an order is placed.

Currency

All prices on the website are displayed and charged in Indian Rupees (INR). If you are paying with a card issued outside India, your bank applies its own conversion rate and may add a cross-border fee. Those charges are set by your bank and are outside our control.

Failed or duplicate transactions

If an amount is debited but you do not receive an order confirmation, the transaction has not completed and the amount is normally reversed by your bank within 5–7 business days. Write to us at customercare@jazzbykanika.com with the transaction reference and we will trace it with you.

Verification

Jazz by Kanika reserves the right to verify an order before dispatch, and to cancel any order where payment cannot be verified or where fraudulent activity is suspected. Where an order is cancelled by us, the full amount is refunded.

Cancellations and refunds

Orders once confirmed and processed cannot be cancelled. Where a refund is due — because we cancelled the order, or because an approved return has been received and inspected — it is processed to the original mode of payment within 7 business days. Full detail is in our Return & Refund Policy.

Your data

We do not store card numbers. How we handle the personal information you provide at checkout is set out in our Privacy Policy.

Still need a hand?

Our team is available seven days a week, 10 AM to 7 PM IST. Write to us or send a message on WhatsApp and we will get back to you.

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